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WOW won't stop my service for 7 business days over the phone. Make you come in person if you don't want to wait 7 days.

I no longer have the equipment connected yet they continue to charge me service for 7 days until the process a disconnect. Just another way to get more money out of you. I will never use their service and slam them to every one I know! Tried calling them several times and I keep getting the run around.

They are basically stealing my money since they know I don't have their service connectedness! My suggestion to amyone considering cable is not to choose WOW since their business practices are deceiving.

This reviewer shared experience about poor customer service and wants this business to have the product delivered as the author lost $60. This person is overall dissatisfied with Wide Open West. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Wide Open West.

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