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Advertised vs Delivered
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Horrible customer service. Left hand doesn't know what right is doing.

After 6 calls to simply get service installed, AND their install staff lying about supposedly calling/arriving at home, they finally showed up today. Of course now they are jacking original agreed upon price.

Should trying to add a service ruin your day? I wish I would have NEVER CALLED WOW!

Review about: Wide Open West Customer Care.

Reason of review: Poor customer service.

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Same thing they lied about prices kept adding on bull crap fees after they told us one price included everything bunch of b.s and the supervisor was even worse they tell you what you want to hear when you sign up and once your signed up its a totally different story very sad

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