My monthly charge has increased 101% in 2.5 years since 2/13!! This is for BASIC cable and Low speed internet.
Facts: 2/13 $61.75, 1/15 $84.87 -+37% increase, 2/16 $112.11 - +32 % increase, 7/16 $123.67 - 10% increase. I would appear WOW is little more than a consolidator of broadcast services with little or no control over their costs.
They have added fees for "Broadcast TV fee" and "Sports Surcharge". Aren't these features a standard part of any cable TV service offered in the USA today? How do they justify separate charges for them.
No wonder so many people are "cutting the cord". Time to move on for me - - -
This reviewer shared experience about pricing issue and wants this business to issue a partial refund. This person is overall dissatisfied with Wide Open West. The most disappointing about wide open west bundle at Wide Open West was legalized robbery , but reviewer liked easy to reach customer service. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
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